North East Weighing & Calibration Services

Pourquoi entend-on autant parler du MWS par des tiers dans le nord-est ?

Since moving into the northeast we have provided an alternative service, and this has not been well received by local competition. We believe in healthy competition and winning business for the right reasons. Strong competition improves the industry.

Some of our recent clients such as PCCA, Quantum Pharma, Greggs and Saft Batteries all chose MWS for the right reasons and the benefits we bring to their business.

C'est toujours agréable d'être dans le coup, ça veut dire qu'on fait quelque chose de bien...

Pourquoi devrais-je envisager MWS pour notre entretien et notre étalonnage ?

We are a group of individuals with a strong background in weighing who are client focused with a service first mentality rather than satisfying shareholders returns.

• We will never increase your agreement by more than 3% per annum for the same assets.
• We never pressurise, coerce or threaten you to renew agreements.
• We provide extremely competitive rates for UKAS and ISO 9001 calibrations.
• Experienced engineers complete your calibrations, not unaccompanied trainees.
• Our approach is to try and repair first, rather than push the sale of new goods.
• We give you direct access to knowledgeable individuals who will solve your problem.

MWS est-il suffisamment grand pour faire face à nos réparations et à nos commandes ?

We operate from two sites; the head office located in Leicester is a purpose built 17,000 sq ft factory, and from this site we design, manufacture and service a wide range of weighing equipment. Our second site is a regional service centre located just outside of Chester-le-Street; this site supports our northern clients with four highly experienced engineers who work at this site and provide a local scale repair service.

Our engineers are tasked to always try and repair scales onsite. In the event a machine is taken offsite to be repaired, our swift turnaround time means we rarely have racks full of machines awaiting assessment. Another good reason to consider choosing MWS.

MWS dispose d'adresses professionnelles physiques permettant aux ingénieurs de travailler en toute sécurité et efficacité. Nous ne demandons pas aux ingénieurs d'exercer leur activité de réparation depuis leur domicile, et nous ne mentionnons pas non plus en ligne que leur adresse personnelle est un atelier.

We are the largest scale company in the north east region in terms engineer availability, overall workable business space and the scope to supply – something which cannot be disputed even by our most vocal competitors.

Vos ingénieurs sont-ils suffisamment expérimentés ?

The MWS service team is led by Gary Pook, Gary has been in the industry for 20 years, first as an engineer and now as the service manager. As with any business, our engineers have a blend of skills, abilities and experiences in the weighing industry.

Our senior engineers all have over 15 years’ experience in a number of weighing disciplines from heavy industry and weighbridges through to laboratory balances and mass comparators.

Nous investissons également dans l'avenir de l'équipe de service grâce à l'acquisition de talents et à un programme d'apprentissage solide bénéficiant de l'excellent mentorat d'ingénieurs chevronnés. Nos ingénieurs chevronnés sont désireux de transmettre leur expérience et leurs connaissances à la prochaine génération d'ingénieurs.

MWS never send trainees unaccompanied to carry out work; this is against company policy and is unethical behaviour.

Les dossiers de formation de tous nos ingénieurs sont disponibles sur demande afin de vous garantir que MWS envoie l'ingénieur le plus compétent pour votre projet.

Votre accréditation répond-elle à nos besoins ?

Of course, it would be embarrassing and uneducated for someone to argue otherwise.

We have ISO 9001 accreditation via SGS and ISO 17025 from the United Kingdom Accreditation Service (UKAS). We can provide “Standard” ISO 9001 certification or “UKAS” ISO 17025 certification.

During our most recent UKAS audit (2023) we received zero non-conformances. Up to date accreditation documentation can be downloaded from our website at https://www.mws.ltd.uk/about/accreditations/

Vos certificats fournissent-ils les informations dont nous avons besoin ?

Nous utilisons le système de documentation d'étalonnage CaliPro. Cette application fournit une certification cohérente qui peut être facilement téléchargée depuis notre portail en ligne environ 24 heures après la visite d'étalonnage effectuée par un ingénieur.

Suffice to say UKAS and SGS are both happy with our certificates and have passed these during audits.

Une copie de notre modèle de certificat d'étalonnage UKAS ou ISO 9001 peut être fournie sur demande.

Qui est propriétaire de MWS Ltd ?

MWS is owned by Ortu Group Ltd, directors Andrew Clarke, Kelvin Cooper and Lindsay Clarke.

The top level management team of Andrew Clarke, Kelvin Cooper, Gary Pook and Lindsay Clarke have over 100 years of collective experience across the weighing industry.

We hope this has answered any questions you may have about us. If you do have any other questions, we’re always available to assist. Our Managing Director makes himself available for all customers and can be contacted directly on 0797 322 3000 if you wish to discuss any concerns.

We provide services across the Northeast from our service centre located in County Durham.