Meet our Service team
As a small company with a reputation for excellent customer service, we take real pride in selecting the best engineers in the industry, as well as training the next generation of engineers through our apprenticeship program. Our engineers have decades of experience between them and are always here to help – whether you have a technical question or just need some advice.
UK Service Manager
Gary joined MWS in March 2019. Starting in the weighing industry in 2001, he has a wealth of knowledge when it comes to service and support of customers.
Industrial Systems Manager
Ian manages the delivery of industrial systems from installation and ongoing site support.
Senior Service Engineer
Steven comes to MWS with over 15 years of experience in the weighing industry. Steven works from our North East service centre in County Durham.
James lives in the Midlands and supports our client calibrations and breakdowns.
John joined MWS in September 2020. He operates from our North East Service Centre alongside Steven Bowles and James Nattrass. John is an experienced engineer with high competence in UKAS calibrations.
Daniel has recently moved to the UK from Jamaica where he worked in the weighing industry for nearly 20 years. He joins MWS as a workshop engineer looking after customer repairs and works closely with Harry.
Industrial Systems Engineer
Joining MWS in 2022 as a Trainee Engineer, Med has a thirst for knowledge and is a fast learner.
Gerald emigrated from Jamaica to the UK and joined the company mid 2022 under a sponsorship VISA, he has 6 years experience in industrial weighing.
Alex joined as a trainee and works closely with James Nattrass, operating from the Midlands office he is carrying out routine calibrations.
Orville emigrated from Jamaica to the UK and joined the company in 2023, having previously worked as a scale service technician.
Apprentice Service Engineer
Harry is currently working towards his NVQ Level 3 in engineering. He works closely with the other service engineers and is a valued member of the team already.
Rachel joined MWS in July 2021 to support the service team alongside Darren and Gary. Rachel looks after spare parts and schedules weigh pad calibrations.
Kim joined MWS in 2022 and helps with deliveries and collections from suppliers and customers.