Meet our Service team

As a small company with a reputation for excellent customer service, we take real pride in selecting the best engineers in the industry, as well as training the next generation of engineers through our apprenticeship program. Our engineers have decades of experience between them and are always here to help – whether you have a technical question or just need some advice.

  • Gary Pook

    UK Service Manager

    Gary joined MWS in March 2019. Starting in the weighing industry in 2001, he has a wealth of knowledge when it comes to service and support of customers.

  • Lisa Leak

    Service Administrator

    Lisa joined MWS in 2025 as the Service Administrator to assist with the growing service department.

  • Ian Farnsworth

    Industrial Systems Manager

    Ian manages the delivery of industrial systems from installation and ongoing site support.

  • Antony Deakin

    Technical Manager

    Antony joined MWS in 2025 as the Technical Manager, bringing with him a wealth of experience in the metrology field.

  • Mohamed Trid

    Industrial Systems Engineer

    Joining MWS in 2022 as a Trainee Engineer, Med has a thirst for knowledge and is a fast learner.

  • Steven Bowles

    Senior Engineer North East

    Steven comes to MWS with over 15 years of experience in the weighing industry. Steven works from our North East service centre in County Durham.

  • James Nattrass

    Senior Engineer Midlands

    James lives in the Midlands and supports our client calibrations and breakdowns.

  • Daniel Brown

    Service Supervisor

    Daniel joined MWS after moving from Jamaica where he worked in the weighing industry for 20 years.

  • John Davison

    Service Engineer

    John joined MWS in September 2020. He operates from our North East Service Centre alongside Steven Bowles and James Nattrass. John is an experienced engineer with high competence in UKAS calibrations.

  • Gerald Guy

    Service Engineer

    Gerald emigrated from Jamaica to the UK and joined the company mid 2022 under a sponsorship VISA, he has 6 years experience in industrial weighing.

  • Orville Cato

    Service Engineer

    Orville emigrated from Jamaica to the UK and joined the company in 2023, having previously worked as a scale service technician.

  • Craig Simmonds

    Service Engineer

    As a service engineer with years of experience, Craig looks after critical machines for clients around the UK.

  • Harry Farnsworth

    Vehicle Weighing Specialist

    Harry joined MWS as an apprentice engineer and has worked his way up to Vehicle Weighing Specialist.

  • Christopher Byrne

    Service Engineer

    Christopher joined MWS in 2024 to assist the Durham service team with our growing client base up north.

  • Saravanan Sayeeramon

    Workshop Engineer

    Saravanan joined MWS in 2024 as part of the workshop team, working closely with Daniel.

  • Mick Colley

    Workshop Engineer

    Mick joined MWS in 2024 as part of the workshop team, working closely with Daniel.