Meet our Service team
As a small company with a reputation for excellent customer service, we take real pride in selecting the best engineers in the industry, as well as training the next generation of engineers through our apprenticeship program. Our engineers have decades of experience between them and are always here to help – whether you have a technical question or just need some advice.
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Paul Cooke
QHSE Manager
Paul Cooke has been with MWS since 2005, he is a valued senior manager with over 25 years’ experience in the industry. Paul ensures the Quality and H&S aspect of MWS runs smoothly.
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Gary Pook
Service Manager
Gary joined MWS in March 2019, starting in the weighing industry in 2001 he has a wealth of knowledge when it comes to service and support of customers.
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Ian Farnsworth
Industrial Sytems Manager
Ian manages the delivery of industrial systems from installation and ongoing site support.
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Krish Patel
Service Engineer
Krish has been with MWS for over 7 years and is one of our leading calibration engineers. Krish is known for his thoroughness and completion of client work on time, as well as being calm and focused regardless of the situation.
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Darren Bowering
Service Engineer
Darren is an experienced weighing scale engineer having been in the industry for over 10 years. He works closely with Krish on calibrations visits and also covers call outs and technical issues on site when required.
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Tom Glynn
Service Engineer
Tom brings a wealth of knowledge to MWS in Checkweighers, Metal Detectors and X-Ray machines. He has over a decade of knowledge and weighing is in his DNA as his father is also in the industry.
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Harry Farnsworth
Apprentice Service Engineer
Harry is currently working towards his NVQ Level 2 in engineering, he works closely with the other service engineers and is a valued member of the team already.
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Rachel Mills
Service Administrator
Rachel works closely with the service manager to ensure service contracts are sent out and work is booked in for our clients.