Meet our Service team

As a small company with a reputation for excellent customer service, we take real pride in selecting the best engineers in the industry, as well as training the next generation of engineers through our apprenticeship program. Our engineers have decades of experience between them and are always here to help – whether you have a technical question or just need some advice.

  • Paul Cooke

    Technical Manager

    Paul Cooke has been with MWS since 2005, he is a valued senior engineer with over 25 years’ experience in the industry. Responsible for day-to-day business, Paul ensures the Quality and H&S aspect of MWS runs smoothly.

  • Lee Bush

    Service Co-ordinator

    Lee joined MWS in the middle of 2018, Lee supports our service clients ensuring engineers are planned and clients get the response they need.

  • Ian Farnsworth

    Industrial Sytems Manager

    Ian manages the delivery of industrial systems from installation and ongoing site support.

  • Krish Patel

    Service Engineer

    Krish has been with MWS for over 7 years and is one of our leading calibration engineers. Krish is known for his thoroughness and completion of client work on time, as well as being calm and focused regardless of the situation.

  • Darren Bowering

    Service Engineer

    Darren is an experienced weighing scale engineer having been in the industry for over 10 years. He works closely with Krish on calibrations visits and also covers call outs and technical issues on site when required.

  • Gary Pook

    Service Engineer

    Gary joined MWS in March 2019, starting in the weighing industry in 2001 he has a wealth of knowledge when it comes to service and support of customers.