Meet our Service team

As a small company with a reputation for excellent customer service, we take real pride in selecting the best engineers in the industry, as well as training the next generation of engineers through our apprenticeship program. Our engineers have decades of experience between them and are always here to help – whether you have a technical question or just need some advice.

  • Paul Cooke

    QHSE Manager

    Paul Cooke has been with MWS since 2005, he is a valued senior manager with over 25 years’ experience in the industry. Paul ensures the Quality and H&S aspect of MWS runs smoothly.

  • Gary Pook

    Service Manager

    Gary joined MWS in March 2019, starting in the weighing industry in 2001 he has a wealth of knowledge when it comes to service and support of customers.

  • Ian Farnsworth

    Industrial Sytems Manager

    Ian manages the delivery of industrial systems from installation and ongoing site support.

  • Krish Patel

    Service Engineer

    Krish has been with MWS for over 7 years and is one of our leading calibration engineers. Krish is known for his thoroughness and completion of client work on time, as well as being calm and focused regardless of the situation.

  • Darren Bowering

    Service Engineer

    Darren is an experienced weighing scale engineer having been in the industry for over 10 years. He works closely with Krish on calibrations visits and also covers call outs and technical issues on site when required.

  • Harry Farnsworth

    Apprentice Service Engineer

    Harry is currently working towards his NVQ Level 2 in engineering, he works closely with the other service engineers and is a valued member of the team already.

  • Emily Cooke

    Office Administrator

    A keen eye for detail Emily’s can do attitude and helpful nature has made her a key member of the office team.