The build quality of MWS scales is second to none; they are robust and reliable. But what I really like about MWS is that they design scales that are bespoke to our exact needs and their readiness to support us when business requirements change is always very responsive.
Declan Kelly - Mason Technology
MWS consistently replies to emails or other requests within 24 hours. Required jobs are completed on time. Quality of work produced is excellent. All certificates, reports and correspondence are completed on time and with no errors.
Eva QA - Puredrive
MWS provide Sleaford Quality Foods Limited with quick responsive service whenever contacted, always helpful when buying new scales to make sure I have the right scale for the job in hand. The technicians are friendly and always have a smile on greeting you when they come on site - would highly recommend MWS to any company.
Tracey Tullet - Sleafood Foods
We as a company would recommend MWS as a fast, reliable & affordable company for all your calibration needs & as suppliers of high quality weighing equipment.
Adam Hudson - Resco Product
Discovery Foods has used BetterWeigh (MWS) to carry out the purchase, service, repair and annual calibration of the balances for approximately 13 years, I have been involved with this side of the business for most of that time. We have never experienced any problems with the quality of service that we receive, on the sales side we are happy with the level of their expertise when discussing new equipment. In times of crisis they can and do offer a rapid service and do try to offer solutions to the problems.
Lynne Arnold - Santa Maria
Much appreciated your urgent assistance in our audit preparation. Great reflection on how flexible and helpful MWS support their customers.
Paul Allerton - Walkers Crisps
MWS have provided our institution with scales for various uses, from weighing out our fruit for our feeds, to weighing our rhinos, tapir and tigers. They have custom made scales for various areas and animals from small primates to pregnant rhinos. They have always been quick to help, give advice when asked and even donated scales for our conservation work. The maintenance and calibration is carried out quickly and efficiently. The MWS staff are always courteous, efficient and well informed.
Simon Jeffrey – Aspinal Foundation
Due to the nature of our business and the risks associated with additions of raw materials, it’s critical we have complete confidence in not only our weighing equipment but also the backup service provided, downtime is something such a lean company as ours can’t afford. MWS have always been on hand, whether it be to spec a new machine in to our requirements or service and calibrate the numerous types of scales, balances, load cells and weigh trucks we have on our duel site. The sales, after sales and service departments have been exceptional over the years, to the point that they are only approved calibration provider for this type of service now. From my perspective as a customer and having dealt with many other suppliers, the industry knowledge MWS has is second to none and we look forward to many more years of cooperation and support as we continue to grow in the European market place and call upon their expertise to solve our weighing dilemmas.
Kelvin Cooper – Caswell Adhesives