Meet our North East Service team

As a small company with a reputation for excellent customer service, we take real pride in selecting the best engineers in the industry, as well as training the next generation of engineers through our apprenticeship program. Our engineers have decades of experience between them and are always here to help – whether you have a technical question or just need some advice.

  • Gary Pook

    Service Manager

    Gary has been in the industrial for over 17 years and has a wealth of knowledge in UKAS calibration and repairs, a good grasp on the commercial aspects of a growing service business ensure customer satisfaction.

  • Steven Bowles

    Steven Bowles

    Senior Service Engineer

    Steven has over 15 years of experience in the weighing industry, supervises our North East service centre in County Durham, well known in the area by a variety of customers Steven is constantly helping our new customers get back on track with their calibrations & repairs.

  • John Davison

    John Davison

    Service Engineer

    John has a wealth of calibration knowledge for UKAS and ISO9001 standards in industrial and laboratory environments. His addition to the team signifies the investment being made in our customers satisfaction levels.

  • James Nattrass

    James Nattrass

    Service Engineer

    James joins MWS to support the North East service team in UKAS calibrations, breakdowns and repairs. He will be working closely with Steven Bowles and John Davison at our Drum Industrial Estate office.

Contact for Service
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