We supply and support a wide range of industrial scales, including bench scales, floor scales, pallet scales, mobile scales, and complete weighing stations. If a standard product won’t quite fit your process, we can also design and build a bespoke weighing solution around how you work.

Yes. We design and manufacture industrial scales here in the UK at our Leicester head office. That means you can speak directly with the people who build and support the equipment, and we can tailor solutions quickly when you need something specific.

Our industrial scales are available in standard sizes from 500 × 500 mm up to 4 m × 3 m, with capacities from 150 kg up to 15,000 kg (15 t) depending on the application.

If you’re unsure what’s right, we’ll help you match platform size and capacity to your loads and handling method.

Of course, all of our scales can be designed to fit a size required by the customer.

We can manufacture floor scales in aluminium, stainless steel (304 or 314), or mild steel, depending on your environment and hygiene requirements. We also offer finishes such as bead blasting, machine polishing, galvanising, or powder coating, created so the scale fits the reality of your site, not just a catalogue specification from a manufacturer.

We keep it straightforward. We’ll ask a few practical questions, then recommend the right option:

• What’s the maximum load and the typical load?

• What platform size do you need for your product or pallet?

• Is the environment wet, dusty, corrosive, or temperature-sensitive?

• Do you need trade approval or specific compliance?

• How will you use it day-to-day: static weighing, checkweighing, batching/recipe, labelling, or data capture?

You don’t need to know all the answers up front—we’ll guide you through it.

Yes, we can supply ATEX options across multiple industrial weighing applications where hazardous-area compliance is required. If you tell us your zone and site requirements, we’ll propose the correct approach and make sure the overall system is suitable.

An IP rating tells you how well equipment is protected against dust and water ingress. For washdown or wet production environments, we’ll help you choose a suitable IP level for both the platform and the electronics/indicator, based on how you clean the area and the exposure risk. This is one of those details that makes a big difference to reliability, so we’ll make sure it’s right.

Yes. We provide calibration services including UKAS calibration (ISO/IEC 17025) and ISO 9001 traceable calibration, plus repairs and ongoing service support. If you have audits, customer standards, or internal QC requirements, we’ll help you stay compliant and confident in the results.

Every new scale from us comes with ISO 9001 traceable certificate.

If you sell goods by weight, or the weight determines the price charged, you may need a trade-approved (legal-for-trade) scale. If weighing is only for internal process control—like batching, portioning, or quality checks—you may not need trade approval. If you tell us how you’ll use the scale, we’ll advise you clearly either way.

Yes. We support customers nationwide from our Leicester head office and our Northeast service centre (County Durham). We’re set up for the full lifecycle, advice up front, installation, calibration, servicing, repairs, and help when you need it.

We provide on-site calibration across a wide range of weighing and process instruments, backed by documented traceability to support compliance, quality, and audit readiness.

Yes—our service teams operate from our Head Office in Leicester and our Northeast Service Centre in County Durham, and we travel nationwide.

We have currently have 14 engineers located around the UK.

We calibrate equipment ranging from analytical laboratory balances and microbalances through to weighbridges, silos, and process weighing vessels.

Yes. In addition to weighing, we calibrate and/or verify instruments such as pressure, temperature, humidity, and other process/inspection assets listed on the page.

We provide PDF downloadable calibration certificates via our client portal, including as-found / as-left results, with certificates stored for quick retrieval 24/7/365.

For standard calibration visits, we state certificates are typically available within 12 hours of the engineer’s visit (UKAS certificates require review/sign-off) thus take a little longer to be approved and available online.

We offer both options, and we publish guidance to help you decide which level you require.

Online, this is one of the most common calibration questions. In practical terms, UKAS (ISO/IEC 17025) is generally positioned as the higher-assurance route due to independent accreditation and tighter reporting/controls, while traceable calibration can be suitable where accreditation isn’t mandated.

This is another frequent online question. Calibration frequency depends on usage intensity, environment, risk, and internal QA requirements—many industry sources suggest at least annual calibration for weighbridges, with more frequent checks where risk or throughput is high.

Yes—our field service team can organise periodic weighbridge calibration using a test unit up to 50 tonnes.

Yes. We position our service offer around minimising downtime through rapid response to breakdowns and routine preventative maintenance schedules, supported by detailed service reporting.

Yes—dynamic checkweigher calibration must replicate production conditions rather than being a single static comparison, and we describe our approach accordingly (timing, belt speed effects, and performance across the operating range)

We verify operation against manufacturer parameters using traceable test sticks, issue a calibration certificate, and also check rejects, sensors, belt speeds, and general head condition during testing.

We calibrate pressure measurement equipment from -0.95 to 100 bar g, including gauges, switches, transmitters/controllers, and pressure-related safety/test devices.

We handle simulation and calibration for common sensor types (e.g., PT100/PT1000, thermistors, thermocouples) and devices such as fridges/freezers, autoclaves, and chambers—and we also offer temperature mapping for ovens and other controlled environments.

For conductivity, we describe a standards-based approach: rinse the probe, immerse in reference solutions, adjust to each standard, rinse between solutions, and complete a final verification check with a separate standard.

Yes. We state we use UKAS-calibrated hydraulic force test rigs and can generate calibration certificates for various portable axle pads up to 12.5 tonnes.

Yes. Where loading with mass is difficult, our engineers can use a hydraulic force rig to carry out push-up/pull-down calibrations using reference load cells certificated to UKAS standards, and we advise on safe best practice for these applications.

Yes—our service range includes management of calibrated test weight sets, and we also reference weight comparison checks using our traceable calibration weights with certificates available via the portal.

Often, yes. If you have additional assets beyond those shown, we encourage you to contact us so we can confirm capability and the appropriate certification route.

The page directs customers to contact Micro Weighing Solutions if they’re looking for a dependable calibration partner for their industry and equipment, indicating the team can support across the full install base.

You can call 0845 260 260 or email service@mws.ltd.uk

Yes. MWS can support projects from supply-only through to installation, commissioning, and calibration/documentation options.

Yes. MWS can supply load cells along with mounting hardware, cabling, junction boxes, and associated accessories as required.

Yes. Networked integration options can be supported depending on the instrumentation and project requirements.

Yes. Depending on the instrumentation selected, outputs such as 4–20 mA and other PLC-friendly interfaces are available.

Yes. MWS supplies components and subsystems for OEM builds and supports integration into automation and control systems.

Yes. MWS notes it can tailor a product to your application (dimensions, construction, indicator options, accessories). For ongoing compliance and performance, plan for commissioning and periodic calibration/service appropriate to your process and audit requirements.

Yes, there are pallet truck scale configurations that support higher-spec data features (e.g., printing and connectivity such as Wi-Fi), depending on the indicator and model series. If you need integration, specify what you’re connecting to (WMS/ERP, label printer, PC, PLC, etc.) and what data you need (gross/net/tare, time/date, ID fields).

Yes, ATEX pallet truck scale options are available for relevant zones/areas, and MWS positions these as European-designed/manufactured solutions suitable for ATEX compliance requirements. If you tell us your zone (e.g., gas/dust) and site classification, we can guide the correct ATEX configuration.

Yes, many applications use stainless steel pallet scales and load cells designed for harsh or wet conditions. For example, some pallet truck scale designs use protected load cells (e.g., IP rated stainless load cells) and stainless frames to support hygiene and corrosion resistance

Some pallet weighing solutions are available with CE-M / trade approval options (model dependent). If you need weights for invoicing, despatch documentation, or customer billing, specify “trade approved” at enquiry so the correct approved configuration is offered.

Accuracy depends on:

• Scale design (beams vs U-frame vs truck)

• Load cell specification and environmental protection

• Floor condition and load placement

• Indicator features (filtering/stability algorithms)
  If you need repeatable results, choose the right structure for your load and environment, and ensure calibration is maintained.

Most pallet weighing applications are in the high-capacity range (often up to 2,000 kg and beyond, depending on model and construction). Capacity, overload protection, and physical dimensions should be selected based on your pallet type, handling method, and safety margin.

As a rule of thumb:

• High throughput logistics / goods-in-goods-out: pallet truck scales (fastest workflow)

• Multiple areas / temporary weighing points: pallet beams (portable, adaptable)

• Wet washdown areas / hygiene-driven sites: stainless U-frame or stainless pallet truck scales

• Fixed process points (repeatable checks): floor scale or U-frame for consistency

• Pallet beam scales (weigh beams / weigh bars): Two independent beams you position under a pallet—ideal when you need portability and flexibility for different load sizes/shapes

• U-frame scales: A stable “U” structure that the pallet/IBC sits over—often chosen when you want the stability of a platform with easier access for pallet trucks.

• Pallet truck scales: A manual or electric pallet truck with integrated weighing—lift, move, and weigh in one process to reduce handling time.

Pallet scales are heavy-duty industrial weighing systems designed to weigh palletised loads (pallets, crates, IBCs/pallecons) safely and efficiently, either in a fixed location (e.g., a floor scale) or as a portable/mobile solution (e.g., pallet beams or pallet truck scales).

Yes. We offer a digital system/portal option to help customers manage:

• Certificates and service reports in one place

• Asset registers (equipment list, IDs, locations, serial numbers)

• Calibration/service due dates and reminders

• Visit history and audit-ready document retrieval

We maintain traceability through a controlled, auditable process that typically includes:

• Use of calibrated reference standards with documented traceability to recognised national/international standards

• Unique identification for customer assets (e.g., asset ID/serial number), linked to each visit, certificate, and service record

• Controlled procedures for measurement, uncertainty reporting (where applicable), and record retention

• Technician/engineer job records capturing environmental conditions and test configuration where relevant

• Certificate numbering and version control to protect the integrity of the documentation over time

Yes. After calibration and/or service, we provide formal documentation appropriate to the work completed. This typically includes:

• Calibration certificates (UKAS-accredited where applicable and within scope, or non-UKAS where requested/appropriate)

• Service reports detailing findings, actions taken, parts replaced (if any), and functional checks

• “As found / as left” results where relevant, so you have a clear audit trail of performance before and after work

Yes. We support both:

• Planned preventative maintenance / service contracts (scheduled visits, agreed service levels, etc.).

• One-off visits (no contract required).

Yes. MWS engineers support multiple models and brands and can repair and calibrate equipment beyond the original manufacturer, subject to application, condition, and calibration scope.

We cover a wide range of equipment from major manufacturers such as the following, plus many more smaller brands.

• Mettler Toledo

• Ohaus
• Dini Argeo

• Avery Weigh-Tronix 

• Kern & Sohn

• Sartorius

• Minebea Intec 

• A&D Weighing (A&D Company) 

• Adam Equipment 

• Rice Lake Weighing Systems

• Bizerba

• Calibration: determining and reporting measurement performance (metrological values) on a calibration certificate. UKAS guidance is explicit that calibration is not verification and not adjustment.

• Verification (legal / trade approval context): a conformity process for trade-use NAWI that can only be performed by approved/notified bodies; MWS is certified for initial verification and re-verification activities for non-automatic weighing instruments.

• Adjustment: changing the instrument to bring it closer to nominal performance; guidance notes that adjustment can invalidate existing calibration results for that system.

Calibration frequency should be set by risk (usage, criticality, environment, audit/regulatory requirements). In practice, most customers use annual calibration, and higher-criticality applications often use 6-monthly visits. MWS service proposals and contracts commonly reflect both 12-monthly and 6-monthly service intervals, but can be tailored to each clients requirements.

Yes. Micro Weighing Solutions (MWS) is UKAS accredited to ISO/IEC 17025 (UKAS Calibration Laboratory No. 9617) and issues UKAS calibration certificates with traceability to recognised standards.

Load cell calibration is the process of verifying and adjusting (if applicable) the relationship between applied load (force/weight) and the load cell’s output signal so it produces accurate readings across its operating range.

Calibration confirms accuracy and detects drift caused by:

• Mechanical fatigue, overload events, shock loading, or creep

• Temperature cycling and environmental exposure (moisture, corrosion)

• Changes in mounting/fixtures, load introduction hardware, or cable damage

• Electronics changes (instrument replacement, re-ranging, firmware updates)

It depends on risk and use, but common intervals are:

• Every 6–12 months for most industrial applications

• More frequently for safety-critical, trade/regulated, high-cycle, or harsh environments

• After specific events (overload, impact, repair, relocation, cable replacement, or major mechanical changes)

A good rule: calibrate as often as you need to confidently meet your measurement uncertainty and compliance requirements.

• Verification: you check performance against known standards and record results—no adjustments.

• Calibration: you verify performance and may adjust the system (or apply correction factors) to bring it into tolerance.

In practice, customers may use the word “calibration” to mean either—your paperwork should specify what was actually done.

Often, yes—depending on access, loading method, and required uncertainty. Options include:

• In-situ (on-site) calibration using traceable test weights, hydraulic loaders, or transfer standards

• Off-site (laboratory) calibration when best uncertainty, full range access, or controlled conditions are needed

In-situ is convenient but may have higher uncertainty because the mechanical system influences results.

It means the calibration results can be linked through an unbroken chain of comparisons to national/international standards (typically via calibrated reference equipment), with documented uncertainty.

You may need accredited calibration if you operate under quality systems or regulated environments (e.g., ISO 9001 supplier requirements, aerospace, medical, legal-for-trade). If you simply need confidence in performance for internal process control, traceable (non-accredited) may be sufficient. The key is matching the certificate type to your compliance obligations.

Typical quote inputs:

• Load cell make/model and capacity (e.g., 5 t, 50 kN), not always required

• Accuracy class or tolerance requirements (if known)

• Environment and usage (temperature range, outdoor, washdown, hazardous area)

• Whether it’s load cell only or load cell + indicator/amplifier as a process system

• On-site vs off-site preference and location/access constraints

Both are possible:

• Load cell-only calibration assesses the transducer’s output vs applied load.

• System calibration (load cell(s) + junction box + indicator/amplifier + mechanics) validates what your process actually reads.

If your concern is “what the operator sees,” system calibration is usually the better fit.

• As found: performance before any adjustments/repairs—shows drift and current condition.

• Definitive: performance after adjustment/repair (if performed)—shows final condition.

Customers often request both for audit trails.

Common inclusions:

• Identification: serial number, model, capacity

• Calibration method, range, and test points

• Reference standards used and traceability statement

• Results table (output vs applied load), error, repeatability

• Measurement uncertainty (where provided)

• Environmental conditions (temperature/humidity)

• Pass/fail decision against stated tolerances (if requested)

Accuracy depends on:

• Reference standard quality and loading method

• Capacity and design of the load cell

• Test setup (alignment, load introduction, mounting)

• Temperature stability and electrical noise

• Whether calibration is in-lab or on-site

A good provider will specify measurement uncertainty and help you decide if it meets your needs.

Creep is the slow change in output under a constant load over time. Some calibrations include a creep test (e.g., hold at a stated load for a defined period) if it’s relevant to your application, such as batching, tank weighing, or long-duration holds.

Yes—multi-point calibration is standard. Typical sequences include:

• 0%, 20%, 40%, 60%, 80%, 100% (varies by requirement)

• Increasing and sometimes decreasing runs (hysteresis check)

• Repeatability checks at one or more points

Hysteresis is the difference in output at the same load when approached from increasing vs decreasing direction. It can be influenced by mechanics, mounting, and the load cell’s internal structure. It matters when loads are cycled up and down and you expect the same reading at the same load.

Options typically include:

• Confirm the test setup and mounting conditions

• Inspect for overload evidence, mechanical damage, moisture ingress, or cable faults

• Recalibrate the system (if mechanics are influencing results)

• Repair (if possible) or replace the load cell

• Apply correction factors (where acceptable) and document limitations

Yes. Load cells have temperature effects on zero and span. If your process experiences wide temperature swings, consider:

• Calibrating near typical operating temperature

• Specifying a temperature range requirement

• Using temperature-compensated cells and appropriate cable practices

• Environmental sealing and proper strain relief

Yes we can, provided the test rig can apply the correct direction of force and proper fixturing is used.

Tension requires appropriate pulling fixtures and alignment control; compression requires stable platens and centered load introduction.

Typical ranges:

• Standard lab calibration: often 3–10 working days depending on queue, capacity, and test scope
• On-site calibration: commonly half-day to multi-day depending on number of channels, access, and rigging

Time is mostly driven by setup complexity and whether additional testing (creep, repeatability, temperature characterization) is requested.

MWS operates with ISO 9001 and ISO/IEC 17025 traceability in its calibration services, showing adherence to recognised quality and technical standards.

Yes — after calibration, documentation is issued confirming calibration to the appropriate standard, which is useful for audits and compliance purposes.

Our UKAS ISO 17025 certificates show the uncertainty budgets required by the VCA.

Turnaround times can vary. MWS aims for efficient processing to minimise downtime, but exact times depend on workload and the condition of the pads. Contact MWS for current estimates.

Calibrated pads help ensure vehicles aren’t overloaded, maintain compliance with regulations, reduce safety risks, and provide confidence in weight data used for logistics or tax purposes.

Yes — the calibration service is typically performed at the MWS facility (e.g., Leicester), where the specialised test rigs are located.

Pads are placed on MWS’s test rig and loaded up to 10 tonnes of force using a certified load cell kit. Measurements are compared against known standards and adjusted as needed to ensure accurate output.

DIY calibration is not advised. Accurately calibrating heavy axle weigh pads requires specialist equipment and trained personnel to ensure safe and precise results — something MWS technicians are equipped for.

MWS calibrates weighing pads using force rigs tested with a certified reference load cell kit with ISO 17025 certification, and processes to ISO 9001 standards.

It’s industry best practice to have weighing devices calibrated at least annually. Frequent use, environmental conditions, or inconsistent results may require more regular checks.

Regular calibration ensures the pads remain accurate and reliable. This helps prevent overloaded vehicles, supports compliance with legal weight limits, and protects your business from fines or safety risks.

Axle weighing pad calibration is a precision service that tests and adjusts portable axle weighing pads so they provide accurate weight measurements when used on vehicles. MWS uses specialised rigs to apply known loads and verify pad readings to recognised standards.

Yes. Unstable readings are usually caused by external forces (pipework, vibration, movement, structural behaviour) or signal issues (cabling, junction boxes, moisture, configuration).

We specialise in troubleshooting and stabilising real installations.

Accuracy depends on the application, vessel mechanics, mounting design and environment. The most dependable results come from correct load cell selection, correct installation, and commissioning/calibration under real operating conditions.

Yes. Integration is often where weighing delivers the biggest operational gains. We can support the interface approach and ensure the weight data is stable, correctly filtered and meaningful for control and reporting.

Yes. Many projects are retrofits or upgrades. We’ll assess the structure, supports, mounts and constraints, then recommend the most reliable approach, including any fabricated components required to install correctly.

MWS offers flexible payment options to suit different business requirements:

Standard Payment Terms:

Established Business Clients:

• 30-day payment terms upon approval of credit application
• Net monthly account for regular service contracts
• Purchase orders accepted

New Clients:

• Pro forma payment (typically 50% deposit, 50% on completion)
• Payment on delivery for smaller orders
• Credit terms available after initial transaction and credit check

Large Capital Projects:

• Stage payments aligned with project milestones
• Deposit on order, progress payments during manufacture, final payment on commissioning
• Negotiable terms for significant investments

Financing & Leasing:

Equipment Leasing:

• Operating leases available through finance partners
• Spreads cost over equipment lifetime
• Preserves capital for other business investments
• May offer tax advantages (consult your accountant)

Hire Purchase:

• Own equipment at end of agreement
• Fixed monthly payments
• VAT can often be reclaimed upfront

Rental Options:

• Short-term rental for temporary needs
• Trial before purchase for some equipment types
• Particularly applicable to axle weigh pads and vehicle weighing equipment

Service Contracts:

• Annual or quarterly payment options for ongoing calibration and maintenance
• Budgeted annual costs rather than unpredictable repair expenses

Payment Methods:

• Bank transfer (BACS/CHAPS)
• Credit/debit card (for smaller amounts)
• Purchase orders from approved accounts
• Cash/cheque (though electronic payment preferred)

VAT: All prices subject to UK VAT at the prevailing rate.

Currency: All transactions in GBP (£).

Financial Discussions: We understand that capital equipment purchases require financial planning. Our sales team can discuss flexible arrangements tailored to your business circumstances.

Get a Quote: Contact us at 0845 260 2602 to discuss your project and appropriate payment arrangements. All quotations clearly state payment terms and conditions.

Standard Traceable Calibration (ISO 9001):

• Traceable to national standards
• Suitable for internal quality control
• Meets most general industrial requirements
• More cost-effective option
• Certificate shows calibration results
• Adequate for non-regulated industries

UKAS Calibration (ISO/IEC 17025):

• Highest level of independent accreditation
• Required for regulated industries (pharmaceutical, healthcare, some food applications)
• Provides global recognition and acceptance
• Includes detailed measurement uncertainty analysis
• Stricter documentation and traceability requirements
• May be required by customers, auditors, or regulatory bodies
• Essential for legal metrology and trade-approved equipment
• Provides an uncertainty of measurement budget

Which do you need?

If you’re unsure, our service team can advise based on your industry, application, and any regulatory requirements you must meet. Many clients use UKAS calibration for critical scales and standard calibration for general process equipment to balance cost with compliance.

Yes. MWS offers free, no-obligation site surveys and consultations for clients considering weighing equipment or system upgrades.

What’s Included in a Site Survey:

Physical Assessment:

• Measurement of available space
• Floor loading and structural assessment
• Access for installation and maintenance
• Power supply and environmental factors
• Integration points with existing equipment

Application Review:

• Understanding your weighing processes
• Identifying bottlenecks or inefficiencies
• Discussing accuracy and capacity requirements
• Regulatory compliance needs assessment

Technical Consultation:

• Review of options and alternatives
• Discussion of custom vs. standard solutions
• Integration with existing systems (ERP, WMS, PLCs)
• Scalability for future growth

Recommendation & Quotation:

• Specific equipment recommendations
• Project timeline estimates
• Formal written quotation
• Return on investment discussion

When to Request a Site Survey:

New Equipment: When standard product specifications don’t fully address your needs, or you’re unsure which solution is best.

System Upgrades: When replacing or upgrading existing equipment to ensure compatibility and optimal performance.

Complex Projects: Any custom design, multi-scale system, or integration project benefits from on-site assessment.

Compliance Projects: When you need to ensure equipment meets regulatory requirements for your industry.

No Obligation: Site surveys are provided free with no obligation to purchase. We believe informed clients make better decisions, and we’re happy to invest time in understanding your needs properly.

How to Request:

• Phone: 0845 260 2602
• Website: Complete our contact form indicating you’d like a site survey
• Email: Provide basic details about your project

Typical Timeline: Site surveys can usually be arranged within 1-2 weeks of your request, depending on location and scheduling.

Arranging service is straightforward:

Step 1: Contact Us

• Phone: 0845 260 2602 (local rate, UK-wide)
• Email: Through our website contact form
• Client Portal: Existing clients can book through our online portal

Step 2: Provide Equipment Details

• Equipment type and manufacturer
• Model number and serial number (if available)
• Location of equipment
• Nature of issue (for repairs) or last calibration date
• Any specific requirements (UKAS calibration, urgent service, etc.)

Step 3: Schedule Service Visit

• We’ll provide available appointment dates
• Service can often be scheduled within 5-10 working days
• Expedited service available for urgent situations
• We work around your production schedules to minimize disruption

Step 4: On-Site Service

• Engineer arrives with necessary equipment and test weights
• Calibration or repair conducted at your facility
• Minimal downtime—most calibrations completed in 1-2 hours
• Certificates issued immediately (or posted for UKAS calibration)

Yes. MWS provides comprehensive installation and training services to ensure your weighing equipment is properly commissioned and your staff can operate it effectively.

Installation Services:

Standard Installation:

• Equipment positioning and leveling
• Connection to power supplies
• Initial calibration and testing
• System verification
• Documentation handover

Complex Installation:

• Integration with existing production systems
• Software installation and configuration
• Connection to your network/ERP systems
• Multi-scale systems coordination
• Coordination with other trades (electricians, builders)

Specialized Installation:

• Pharmaceutical/Healthcare: IQ/OQ/PQ validation support
• ATEX environments: Certified installation in hazardous areas
• Hygienic environments: Washdown system integration
• Vehicle weighing: Civil works coordination for weighbridges and pit scales

Training Services:

Operator Training:

• Basic operation and weighing procedures
• Daily checks and maintenance
• Troubleshooting common issues
• Safety procedures

Advanced Training:

• Software functionality for complex systems
• Recipe formulation and batching systems
• Data management and reporting
• Integration with production workflows

Maintenance Training:

• In-house calibration procedures
• Routine maintenance tasks
• When to call for service support

Training Format:

• On-site at your facility
• Hands-on with your actual equipment
• Customized to your specific application
• Documentation and user manuals provided
• Follow-up support available

Validation Support (Pharmaceutical): For clients requiring formal validation, we provide:

• Installation Qualification (IQ)
• Operational Qualification (OQ)
• Performance Qualification (PQ)
• Full documentation for regulatory compliance

Cost: Installation and training are typically included in equipment purchase for standard setups. Complex installations and extensive training programs are quoted separately.

MWS follows a structured approach to custom weighing projects:

Phase 1: Consultation & Site Survey (1-2 weeks)

• Initial discussion of requirements
• Site visit to assess space, environment, and integration needs
• Review of technical specifications
• Discussion of budget and timeline expectations

Phase 2: Design & Quotation (1-3 weeks)

• Engineering team creates detailed design drawings
• Specification of components and materials
• Software requirements definition (if applicable)
• Formal quotation with project timeline
• Client review and approval

Phase 3: Manufacturing (4-12 weeks) Timeline varies significantly based on project complexity

• Simple custom dimensions: 4-6 weeks
• Standard custom systems: 6-8 weeks
• Complex integrated solutions: 10-12 weeks
• Large-scale projects with software: 12+ weeks

Phase 4: Factory Testing (1 week)

• Quality control checks
• Load testing and calibration
• Software testing (if applicable)
• Client factory acceptance testing (optional)

Phase 5: Installation & Commissioning (1-2 weeks)

• Delivery and installation at your site
• Final calibration and testing
• System integration with existing equipment
• Staff training
• Documentation handover

Total Typical Timeline:

• Simple custom project: 6-10 weeks from order to completion
• Standard custom system: 8-14 weeks
• Complex integrated solution: 12-20 weeks

Factors Affecting Timeline:

• Complexity of design
• Availability of specialized components
• Software development requirements
• Site preparation by client
• Coordination with other contractors

Project Management: We assign a dedicated project manager who coordinates everything from design through commissioning, keeping you informed at every stage.

Urgent Projects: We can expedite critical projects when necessary. Discuss your timeline requirements during the initial consultation.

Yes. Custom design is one of MWS’s core strengths. Our in-house manufacturing facility in Leicester allows us to create bespoke weighing solutions tailored to your exact requirements.

Custom Capabilities:

Tailored Dimensions:

• Non-standard platform sizes to fit your space
• Custom heights for loading requirements
• Specialized shapes for unique products

Application-Specific Design:

• Integration with existing production lines
• Hygienic designs for food and pharmaceutical environments
• Extreme environment solutions (temperature, corrosion, hazardous areas)
• Multi-scale systems with centralized control

Industry Solutions:

• Vehicle weighing systems for unique site configurations
• Overhead weighing for meat and fish processing
• Silo and tank weighing with custom mounting
• Conveyor integration for production lines
• Recipe formulation systems with multiple scales

Software Integration:

• Custom data management solutions
• Integration with your ERP or WMS systems
• Automated batching and process control
• Traceability and reporting systems

To provide an accurate recommendation and quotation, our team needs to understand:

Application Details:

• What are you weighing? (pallets, IBCs, ingredients, products, vehicles, etc.)
• What is your typical weighing range? (minimum and maximum weights)
• What accuracy/resolution do you require?
• How frequently will you use the scale?

Environmental Factors:

• Indoor or outdoor installation?
• Temperature range in the operating environment
• Exposure to moisture, chemicals, or washdown procedures
• Is it a hazardous area requiring ATEX certification?

Physical Requirements:

• Available space for the scale (dimensions)
• Loading method (forklift, pallet truck, manual, crane)
• Pit-mounted or surface-mounted preference?
• Floor loading capacity (especially for heavy-duty applications)

Integration Needs:

• Do you need data connectivity to existing systems (ERP, WMS)?
• Printer requirements for labels or receipts
• Software for data logging, batching, or process control
• Any industry-specific compliance requirements

Regulatory Compliance:

• Trade-approved equipment required?
• UKAS calibration necessary?
• Industry-specific standards (food safety, pharmaceutical GMP)?

• MWS provides service and support across mainland United Kingdom, with offices strategically located to serve clients nationwide:
• Primary Coverage:
  • North England (Durham Service Centre): County Durham, Tyne and Wear, Northumberland, Cumbria, North Yorkshire, Lancashire, Greater Manchester, Merseyside, West Yorkshire, South Yorkshire, East Yorkshire
  • Midlands (Leicester Head Office): Leicestershire, Nottinghamshire, Derbyshire, Lincolnshire, Warwickshire, West Midlands, East Midlands, Staffordshire

Extended Coverage: South England, Scotland, Wales – all serviced by our nationwide field team

MWS operates comprehensive service coverage across mainland United Kingdom, with particular strength in North England through our dedicated regional service center.

Service Locations:

Head Office & Manufacturing (Leicestershire): Unit 6, Meer End, Birstall, Leicester LE4 3EH

North East Service Centre (Durham): Unit I, Spey House, Mandale Park, Belmont Industrial Estate, Durham DH1 1TH

• Dedicated to serving North England clients
• Local engineers for faster response times
• Reduced travel costs compared to distant suppliers

Nationwide Coverage: Our field-based service team operates across the entire UK mainland, ensuring consistent support regardless of your location.

Service Delivery:

• On-site calibration at your facility to minimize downtime
• Scheduled maintenance visits to fit your production calendar
• Emergency repair callouts when unexpected issues arise
• Installation and commissioning of new equipment
• Training for your staff on-site

Response Times:

• Standard service: Typically within 5-10 working days
• Priority contracts: Faster response for critical equipment
• Emergency service: Available for urgent situations

MWS provides service and repair support for a wide range of scale manufacturers, not just our own equipment. Our field-based service team can support:

Weighing Equipment Types:

• Industrial platform scales and floor scales
• Laboratory balances (various brands)
• Weighbridges and vehicle weighing systems
• Bench scales and checkweighers
• Pallet truck scales
• Overhead track scales
• Silo, tank, and vessel weighing systems
• Product inspection equipment (checkweighers, metal detectors)

Multi-Manufacturer Support: While we can’t list every brand we service (as the range is extensive), our technicians are trained to work with most major weighing equipment manufacturers. We carry a comprehensive range of spare parts and can source components for legacy equipment.

Yes. MWS designs and manufactures a range of industrial scales at our manufacturing center in Leicester, proudly carrying the Made in Britain certification.

British-Made Product Range:

• Bench platform scales (including the SALUS series)
• Floor scales (above and below surface mounting)
• Drive-through scales
• Gas-lift platforms for hygiene applications
• IBC scales and portable weighing solutions
• Custom-designed weighing systems

Case Studies Available: Visit our website’s case studies section to see real-world applications including:

• Brewing, distilling, and soft drinks operations
• Food manufacturing facilities
• Meat, fish, and dairy processors
• Pharmaceutical and healthcare environments
• Paint, inks, and adhesives manufacturers
• Transport and logistics operations
• Waste and recycling centers

MWS British-Made Scales: Our bench and floor scales manufactured in Leicester are built with industrial-grade stainless steel construction and backed by a lifetime structural guarantee. With proper maintenance and calibration, these scales can operate reliably for 15-20+ years.

Durability Features:

• Stainless steel construction: Corrosion-resistant, suitable for food, pharmaceutical, and washdown environments
• Industrial-grade load cells: From leading manufacturers like Flintec, designed for millions of weighing cycles
• IP68 ratings available: Full protection against dust and prolonged water immersion
• Robust design: Built to withstand harsh industrial environments, heavy usage, and demanding applications

Factors Affecting Lifespan:

• Operating environment (indoor vs. outdoor, temperature extremes, chemical exposure)
• Load frequency and whether scales are used within their capacity ratings
• Maintenance regime and calibration schedule
• Proper installation and handling

Maximizing Scale Life:

• Regular calibration maintains accuracy and identifies issues early
• Proper cleaning and maintenance (especially in food and pharmaceutical applications)
• Prompt repairs when needed
• Using scales within their rated capacity

1. Do you offer a warranty on industrial scales?

British-Made Scales:

• Lifetime structural guarantee on the scale platform and framework for bench and floor scales manufactured in our Leicester facility
• Standard manufacturer’s warranty on electronic components (typically 1-2 years)

Distributed Equipment:

• Warranty terms vary by manufacturer for equipment we distribute (laboratory balances, product inspection systems, etc.)
• Full details provided at point of quotation

What’s Covered:

• Manufacturing defects and workmanship issues
• Structural integrity of British-made scale platforms
• Electronic component failures within warranty period

What’s Not Covered:

• Normal wear and tear on load cells and components
• Damage from misuse, overloading, or accidents
• Lack of proper calibration and maintenance
• Environmental damage (unless scale is rated for that environment)

Post-Warranty Support: Our nationwide service team provides ongoing support long after warranty expires, with:

• Competitive repair rates
• Quick turnaround times
• Genuine replacement parts
• Service contracts available

Manufacturing Quality & Origin:

• Are scales designed and built in the UK or imported?
• What materials are used (stainless steel vs. mild steel)?
• Do they offer structural guarantees?

Accreditation & Compliance:

• UKAS accreditation for calibration services
• Industry-specific certifications (ATEX for hazardous areas)
• Trade approval capabilities if you need legal metrology compliance

Service Network:

• Do they have local service engineers (particularly important in North England)?
• Response times for repairs and calibration
• Multi-manufacturer support or just their own equipment
• Out-of-hours and emergency service availability

Technical Capabilities:

• Ability to design custom solutions
• Software integration with your existing systems
• Range of products (can one supplier meet all your weighing needs?)

Total Cost of Ownership:

• Not just purchase price, but calibration, maintenance, and longevity
• Warranty terms and what’s actually covered
• Availability of spare parts

Industry Experience:

• Do they understand your specific sector’s requirements?
• Can they provide relevant case studies and references?
• Do they offer consultative support, not just sales?

British Manufacturing Excellence: MWS designs and manufactures industrial scales in our Leicester facility, providing quality control and customization capabilities that imported equipment can’t match. Our scales are built to last, backed by a lifetime structural guarantee.

Comprehensive Service:Unlike suppliers who only sell equipment, MWS provides complete lifecycle support:
UKAS-accredited calibration (ISO/IEC 17025:2017)
Nationwide repair and maintenance by our dedicated service teams
Installation and training
Multi-manufacturer support (we service equipment from other brands too)

Industry Expertise: With decades of experience, we understand the specific challenges of your sector. We’re not selling generic scales—we’re providing solutions for brewing, pharmaceutical, food manufacturing, and other industries with unique requirements.

Technical Innovation: We offer integrated weighing software, custom designs, and solutions that connect to your existing systems, making us a technology partner, not just an equipment supplier.

Expanded Calibration Services: We now calibrate test, measurement, and process equipment beyond weighing—reducing your service providers and downtime.

Accreditations You Can Trust: UKAS accredited, UK Weighing Federation member, Made in Britain certified, and Safe Contractor approved.

Trade-approved scales are legally required when you use weighing equipment for:

Selling goods by weight to the public or businesses:

Retail food sales
Wholesale food distribution
Pharmaceutical dispensing
Precious metals and jewelry
Waste & Recycilng
Any transaction where price is determined by weight

Legal Requirements:

Equipment must be CE-M (MID) marked or have UK conformity marking
Must undergo initial verification before use in trade
Requires regular inspection and re-verification (typically annually)
Must display clear weight readings visible to all parties
Scales must have capacity and accuracy appropriate to goods being weighed

Penalties for Non-Compliance:

Trading Standards can prosecute businesses using unapproved or inaccurate scales
Fines and potential business closure for serious violations/
Reputational damage and loss of customer trust

MWS can supply trade-approved scales and ensure they meet all legal metrology requirements. Our calibration services include verification suitable for trade use, and we can guide you through the compliance process to ensure your weighing operations meet all UK legal requirements.

You need ATEX-certified weighing equipment if you operate in environments where explosive atmospheres may occur. This includes:

Industries that typically require ATEX scales:

Paint, inks, and adhesives manufacturing
Pharmaceutical production (certain processes)
Chemical processing facilities
Distilleries and brewing operations (where alcohol vapors are present)
Petrochemical and fuel storage areas
Facilities handling fine combustible dusts

ATEX Zones:

Zone 0/20: Explosive atmosphere present continuously (ATEX equipment mandatory)
Zone 1/21: Explosive atmosphere likely during normal operation (ATEX required)
Zone 2/22: Explosive atmosphere unlikely or only briefly present (ATEX recommended)

MWS manufactures and supplies a full range of ATEX-certified scales including floor scales, bench scales, mobile scales, and pallet scales, along with intrinsically safe terminals and load cells suitable for Zone 1/21 and Zone 2/22 areas.

If you’re unsure whether your facility requires ATEX equipment, we can conduct a site assessment to determine the classification of your weighing areas and recommend appropriate solutions.

Yes, integration is a core part of process weighing. We can support the interface approach and ensure weight data is stable, correctly filtered and meaningful for your process control.

We have interfaces available that cover every type of PLC, DMS or SCADA interface, rest assured we have the right interface for load cells that will work seamlessly with your existing process solution.

That depends on your risk profile, product value, compliance requirements and production intensity. We can recommend a schedule that matches your QA needs and operational realities, typically this ranges from annually to every 6 months, the frequency can be tailored as described.

Yes. Where the environment requires it, we can support specification of ATEX-rated weighing equipment and accessories as part of the overall system solution, working hand in hand with your E&I engineers to ensure you get the perfect weighing solution.

Gain-in-weight controls filling based on weight increasing (e.g., filling a vessel to a target). Loss-in-weight controls dosing based on weight decreasing (e.g., controlled feed rate out of a hopper). Both rely on stable, responsive weighing signals.

Yes, many projects are upgrades or retrofits to existing systems. We can assess the structure, supports and constraints, then recommend the best-fit load cell and mounting approach. MWS can design and provide the fabricated parts required to install load cell mounts into new or existing vessel structures.

Accuracy depends on the application, vessel mechanics, mounting design and the process environment. The best results come from correct load cell selection, correct installation, and calibration appropriate to how the equipment is used day-to-day.

Overloads, misalignment (bending), cable damage, ingress and corrosion. Correct mounting, protective hardware and routine inspections reduces failures exponentially. Most failures are due to poor installation

Yes — initial load cell calibration on installation and periodic calibrations are essential, especially for legal-for-trade or safety-critical applications.

Yes — stainless steel versions with high IP ratings are available for corrosive, wet or hygienic environments. We have models that can also withstand higher temperatures.

They prefer strictly axial loads. For environments with lateral forces, use guides, load-distribution plates or a model designed to tolerate off-axis loads, these are built into the purpose made installation mounts.

Use manufacturer-recommended installation mounts, centring rings or load buttons; ensure axial alignment to avoid bending. Proper torquing and isolation from side loads are important. Each compression load cell generally has a matched mount to be installed into.

Yes — accuracy depends on model and class. Look at data sheets for non-linearity, hysteresis and accuracy classes (e.g., C3/C4) for performance expectations. Typical accuracies are around 0.02% of full capacity, installation is always the key to maximum performance, load cell accuracy cannot outperform and poor installation.

Select a cell rated above your maximum expected load with margin for overloads and dynamic peaks. Also consider resolution and required accuracy. You need to decide how many load cells you will need and the total capacity with margin for error, the sum of the sum of the load cells should be greater than the expected total load.

For Example, on a three legged vessel rated to 15t total weight you would select 3 x 7.5t load cells, not 3 x 5t load cells.

Column/rod, puck/button, disc/pancake, and platform/flanged housings — each tailored to capacity, height constraints, or installation needs.

Commonly in testing machines, hydraulic presses, platform and tank weighing, structural load monitoring, and OEM machinery where compressive loads are dominant.

A sensor that measures compressive (pushing) forces by converting mechanical strain into an electrical signal using strain gauges.

We design and manufacture standard industrial scales and accessories for weighing. We tailor bespoke solutions for our clients where other companies have to offer a product from a catalogue, MWS will work with you to ensure you get the industrial scale you need for your application without compromise.

We believe MWS design and manufacture the best weighing scales in the UK, our lifetime guarantee on the structure of the scales we make ensures total piece of mind for your business.

Micro Weighing Solutions are the leading manufacturer of industrial weighing scales in the UK, we design and manufacture scales here at our factory in Leicester. We also have a dedicated team of service engineers and technicians who service and calibrate our weighing scales across the UK.

Routine Schedule:

• At least annually for most industrial applications
• Every 6 months for trade-approved scales used for selling goods by weight
• Quarterly or monthly for pharmaceutical and laboratory balances with critical accuracy requirements

Immediate Calibration Needed When:

• Scales are newly installed or relocated
• After any repair or maintenance work
• Following a significant impact or damage
• If you notice weighing inconsistencies or errors
• When audits or inspections identify concerns
• Before critical production runs

Industry-Specific Requirements:

• Food manufacturing: Often requires calibration aligned with HACCP procedures
• Pharmaceutical: May require daily verification checks plus periodic formal calibration
• Trade use: Legal metrology regulations mandate regular inspection

MWS offers flexible calibration service contracts to ensure your equipment remains compliant and accurate. Our nationwide service team can work around your production schedules to minimise downtime.

ISO 9001:2015 is a quality management system standard that demonstrates MWS maintains consistent quality in our processes, from manufacturing to service delivery. When we provide ISO 9001 calibration, you receive fully traceable certification that meets quality management requirements.

UKAS ISO/IEC 17025:2017 is the gold standard for calibration services. This accreditation demonstrates that MWS has been independently assessed and proven competent to carry out specific calibration activities to the highest technical standards. UKAS (United Kingdom Accreditation Service) accreditation means:

• Your calibration is traceable to national and international standards
• Results are recognised globally
• The calibration meets the most stringent regulatory requirements
• You receive the highest level of measurement confidence
• You will have a declaration of the “Uncertainty of Measurement”

For industries with strict compliance requirements (pharmaceutical, healthcare, food manufacturing), UKAS calibration is often mandatory. For general industrial applications, ISO 9001 traceable calibration may be sufficient. Our service team can advise which level of calibration your operation requires.

The required accuracy depends on your specific application and industry regulations:

• High Precision (Laboratory): Pharmaceutical and healthcare applications typically require ultra-micro balances with accuracy to 7 decimal places for formulation and quality control.
• Trade Approved: If you’re selling products by weight (food manufacturing, retail), you’ll need trade-approved scales that meet legal metrology requirements.
• Process Control: Manufacturing applications like batch weighing and recipe formulation need accuracy suited to your tolerance levels, typically ranging from ±0.01% to ±0.1%.
• General Industrial: Applications like waste management or logistics may require less precision but need durability and reliability.

Our team can assess your specific requirements, including regulatory compliance needs, production tolerances, and environmental factors, to recommend the appropriate accuracy level for your application.

MWS offers a comprehensive range of industrial weighing solutions tailored to specific industries. Depending on your sector, you may need:

• Bench scales for portion control and check weighing in food manufacturing
• Floor scales (above or below surface) for pallet and IBC weighing in brewing, distilling, and pharmaceutical applications
• Vehicle weighing systems including weighbridges and portable axle pads for transport, logistics, and waste management
• Laboratory balances (up to 7 decimal places) for pharmaceutical and healthcare precision requirements
• ATEX-certified scales for hazardous environments in paint, inks, and adhesives manufacturing
• Overhead track scales for meat processing operations, such as abattoirs and commercial retail butchers
• Belt weighers for continuous conveyor weighing in production environments

We work with clients across Brewing, Distilling & Soft Drinks, Food Manufacturing, Meat, Fish & Dairy, Pharmaceutical & Healthcare, Paint, Inks & Adhesives, Transport & Logistics, and Waste & Recycling industries. Contact us to discuss which solution best fits your specific application.